Coverage, networks and telehealth

AzHHA advocates for broad, timely in-network access and equitable telehealth coverage that benefits patients and hospitals.

We support network standards that consider geography and care complexity, protections for continuity of care during network changes and transparent information so that patients understand what is covered and the associated costs.

We endorse payment parity for telehealth when clinically appropriate, flexible site-of-service options and straightforward rules for practicing across state lines.

We oppose narrow networks that delay essential care, payment policies that penalize virtual care without considering its value and confusing practices related to prior authorization or directory listings.

Our goal is to ensure predictable coverage, provide clear information and offer safe in-person or virtual options that maintain access throughout Arizona, including rural communities.