AzHHA's Service Corporation Delivers
We Are Here For You!
The purpose of the AzHHA Service Corporation is to provide products and services that member hospitals find valuable. Revenues from these products and services are then used to help support advocacy efforts and programs on behalf of Arizona hospital members.
AzHHA's Service Corporation strives to give members access to the resources, services and products they require to address myriad needs ranging from information management to healthcare workforce challenges.
Member Needs Drive AzHHA's Preferred Vendor Relationships
AzHHA Service Corporation Preferred Vendors earn this valued designation by undergoing a thorough evaluation conducted by Association members who serve on the Preferred Vendor Committee.
Preferred Vendor Monthly Spotlight
Each month we spotlight one of our preferred vendors, and for the month of August we are featuring Universal Background Screening. This Arizona-based agency is a leading provider of background screening services and gives hospitals and health systems a wealth of information on potential employees. Universal's user-friendly, web-based solutions make it easy for employers to screen and hire new staff. If you are interested in improving productivity and cost savings in your employee selection and hiring process, Universal is an AzHHA Preferred Vendor to consider. Visit www.universalbackground.com for more information.
Preferred Vendor Listing
The following list contains the rest of our Preferred Vendors that have been approved by the Preferred Vendor Committee and offer AzHHA members specially negotiated packages:
MedAssets
(NASDAQ: MDAS) partners with healthcare providers to improve their financial strength by implementing integrated spend management and revenue cycle solutions that help control cost, improve margins and cash flow, increase regulatory compliance, and optimize operational efficiency. MedAssets serves more than 125 health systems, 2,500 hospitals and 30,000 non-acute care healthcare providers. For more information, visit www.medassets.com or contact John Koeneke at (602) 445-4313 or koeneke@azhha.org
PivotHealth
PivotHealth is a physician practice management and services company serving independent and hospital-affiliated medical groups and networks. Based in Nashville, Tennessee, PivotHealth manages medium to large multi-specialty medical groups throughout the U.S. Their exceptionally experienced professional staff provides outsourced medical group management, implementation of hospital-physician strategies, a comprehensive array of consulting services and the leading patient satisfaction survey program. For more information about the company, please visit www.pivothealth.com or call (615) 983-4000.
ARMSRx
ARMSRx has partnered with AzHHA to assist members in achieving savings in their prescription drug benefit plans. AzHHA offers access to the PBM program that ARMSRx developed and has implemented successfully for hospitals and employers in many other states including New Jersey and Pennsylvania. ARMSRx is serving as AzHHA’s pharmacy benefit experts. The program has demonstrated impressive negative to very low trends for the majority of their hospital clients. ARMSRx leveraged this unparalleled program on over 100,000 lives and it is now available to self-funded hospitals of all sizes. In addition, AzHHA member organizations can obtain savings comparisons and other the consulting services from ARMSRx at no additional charge. For more information about ARMSRxcontact Jennifer Kingsley Wilson at (407) 909-8004 , visit www.armsrx.com or contact John Koeneke at (602) 445-4300 jkoeneke@azhha.org
Commerce Bank
Automated A/P Solution, will reduce your hospitals costs and risk, maximize A/P float time and significantly increase revenue-share through their solution. Commerce Bank’s “ControlPay” advanced (CPA) works with existing accounting systems and provides easier reconciliation while offering suppliers more acceptance options. The advantages of “ControlPay” Advanced include: Replacing paper checks with electronic payment through the Visa® network, retains your current processes and procedures, create a new revenue stream for AzHHA members. www.commercebank.com/controlpayadvancedap
The more suppliers you have enrolled in the automated payment process, the more payments you can move from a check writing process to an electronic Visa® payment process, thereby increasing the cash back revenue share your hospital will earn. Vendor enrollment is the key to their program’s success. Therefore, Commerce offers a dedicated team to enroll your suppliers, thus helping increase your volume.
For more information, contact John Koeneke manager of business development at AzHHA at 602 445-4313 jkoeneke@azhha.org, or contact Joseph Noll with Commerce Bank, joseph.noll@commercebank.com , or direct at (623) 465-2944 for consultation on how this solution can benefit your hospital and suppliers.
Advanced Reimbursement Management
Proven Experts Extraordinary Results-
Known by hospitals as Arizona's AHCCCS experts, Advanced Reimbursement Management uses an integration of technical, clinical and legal aspects of claims management to help hospitals convert receivables to cash by providing full suite of services:
Receivables Management
Comprehensive claims management from initial billing through account resolution for all claim types with special expertise in the AHCCCS program.
Post Payment Review
Analysis of paid, zero balance accounts to identify potential underpayments and collection of additional cash recoveries to which the hospital is entitled.
Denials Management
Identification and resolution of claims paid less than expected utilizing expert technical, clinical, and legal resources.
Eligibility Services
Facilitation of patient application and enrollment in Medicaid programs.
Clinical Auditing
Defense of hospital charges with commercial contract payors and audit of accounts with charges nearing stop-loss threshold
For more information on Advanced Reimbursement Management, contact Tim Robertson at 602-744-0140 or tim.robertson@advancedreimbursement.com
Visit www.advancedreimbursement.com
Vision Care Direct
Vision Care Direct is a payment plan managed by independent eye care practitioners who have formed
a statewide association of peers to deliver affordable, high-quality eye care DIRECTLY to the community.
Local doctors in each state volunteer their time to manage the plan in cooperation with Vision Care Direct
marketing and administrative personnel. Vision Care Direct doctors believe that patients want the kind of
high-quality health care they can expect from independent eye care professionals. They are committed to giving
patients access to the highest quality of eye-health care, and doing what they've been trained to do: care for
patients!
For more information or to enroll online, please contact Charlie Devlin @ 602.617.5080 or devlinc@yahoo.com visit Vision Care Direct @ www.visioncaredirect.com or call 877-823-2552.
Cyber Technologies
Cyber Technologies solutions provide additional layers of electronic protection to ensure the confidentiality of patient health information. As hospitals transition to electronic medical record compliance and paperless administrative process standards, it becomes essential for healthcare organizations to encrypt email, track and remote data delete patient information on mobile devices, and protect against internal negligence. ZixCorp Email Encryption Service, Computrace, and Devicewall will help healthcare organizations reduce costs and liability through greater HIPPA compliance. To learn more please visit www.mysecurecommunication.com/azhha or contact Gary Calvo at (602) 273-0008
.
azhealthjobs.com
AzHHA members have the opportunity to post job openings on this Web site that attracts a high level of interest from healthcare professionals who are seeking employment. Visit www.azhealthjobs.com for more information or contact Patricia Weidman at (602) 445-4332
Interactive Communications Tools
Emmi Solutions, LLC helps take complex information and makes it simple and understandable for patients and their families, using a unique multi-media approach and a conversational voice. Whether it’s preparing for a procedure, helping people manage a chronic disease or successfully live with a medical device, every detail of the Emmi communication platform is designed with a single goal in mind: to improve the patient experience. Visit www.emmisolutions.com for more information.
Job Applicant Screening Program
Hospitals and health systems can tap into this Arizona agency to access a wealth of information, ranging from prior work history to verification of education to criminal backgrounds on potential employees. This program screens out applicants inappropriate to work in a healthcare setting, thereby reducing liability risks and enhancing job placement decisions. Visit www.universalbackground.com for more information or contact Alan Lasky at (877) 263-8033 ext. 3215
Language Interpretation Services
InSync Interpreters provides over-the-phone interpreting services to facilities nationwide. Every call is answered by a live person. There are no passcodes or language codes to remember. Customers simply call a toll free number. A live coordinator will ask a few simple questions, get an interpreter online, conference in any additional parties, then leave you, the interpreter and patient online to finish the call. Visit www.insyncinterpreters.com for more information or contact Tim Ormond at (866) 501-2022.
MD Ranger
MD Ranger is a new subscription service providing benchmark data on hospital-physician contracting arrangements. MD Ranger will assist hospitals with assuring competitive compensation for physician service agreements; containing costs; and assuring compliance with federal Stark, Anti-kickback and tax requirements, as well as the new Disclosure of Financial Reporting Relationships requirement from CMS. For more information visit www.mdranger.com. or contact Robin Pam at (650) 692-8873.
Phoenix Benefits
Save Time and Money with Online Benefit Administration
This new system takes a manually-intense process off the plate of the human resource manager and simplifies the day-to-day administration of employee benefits. Using an online system that can consolidate all employee information for each carrier into one location, it eliminates duplication while also providing extensive reporting capabilities. Other Adavantages include:
- Employees and HR specialist have 24/7 access, whenever an Internet connection is available -at work, at home or on the road
- Integration with virtually all existing carriers and payroll systems
- Weekly updates are sent electronically to carriers and payroll to help reduce, oe even eliminate, dat entry and improve data accuracy
For an online demonstration please contact: Karl Jenkins @ 602.443.2444 or email: karl@phxben.com
Facilities Development - Large & Small Projects
To our clients, it’s an extraordinary event. To us, it’s all in a day’s work. For almost a quarter century, clients have turned to FDI (Facilities Development, Inc.) for expertise in medical equipment technology planning, transition/occupancy planning, procurement, logistics and operations modeling/simulation services. FDI specializes in helping our clients navigate through the complex intricacies of large and small projects. We offer services from the design phase through occupancy for healthcare facility construction and expansion projects. Visit us www.fdiplan.com or contact Larry Leisberg at 602-382-7000 or lleisberg@fdiplan.com

National Healthcare Job Fair Program
AzHHA members who want to attract qualified healthcare professionals to Arizona can participate in this program to be represented at national conventions at a fraction of the cost. Participating hospitals vote each year to determine which conventions to attend. For more information, contact Jim Haynes, vice president and chief financial officer, at 602-445-4300, ext. 4308 or e-mail jhaynes@azhha.org
NexTalk
NexTalk, Inc. is the premier provider of deaf and hard-of-hearing accessible telecommunicationsolutions for organizations.Our goal is to eliminate communication barriers that prevent healthcare facilities from delivering the same high quality of care to individuals who are deaf or hard-of-hearing as they offer to hearing patients. The most complete all-in-oneAmericans with Disabilities Act (ADA) compliance solution available for the deaf and hard-of-hearing, NexTalk On-Demand is a software suite that enables any networked PC to providehigh quality audio, video and textcommunications so deaf patients can communicate effectively anytime and anywhere in your facility through a live, offsitesign language interpreter, as well as through intercom and telephone lines with TTY/TDD text telephone calls. For addition information regarding NexTalk, visit www.NexTalk.com Contact information: Vaughn Peterson @ 801.274.6001.
Press Ganey
For more than twenty years, Press Ganey has been committed to providing insight that allows health care organizations to improve the quality of care they provide and their financial performance. The company offers best-in-class consulting, the largest comparative customer feedback databases, actionable data, industry-leading research, solution resources, and unparalleled customer service. Press Ganey currently partners with more than 7,000h ealth care facilities—including over 40% of U.S. hospitals—to measure and improve the quality of their care and their bottom line. For more information contact Tracy Wilson, Account Executive, Rocky Mountain Region Press Ganey Associates,
Ph: 800.816.9504 Fax: 800.342.2985 email twilson@pressganey.com or visit the Press Ganey website at http://www.pressganey.com/.
Registry Program www.azhharegistry.com
Member hospitals and health systems can participate in this program to secure high quality supplemental staff at competitive rates. Both local per diem and traveling staff are available through this cooperative purchasing program that is focused on quality and patient safety. For more information, contact Jim Haynes, vice president and chief financial officer, at 602-445-4300, ext. 4308 or e-mail jhaynes@azzhha.org
Salary Survey Program
"WageWatch provides compensation data, salary and wage rates online to human resourse professionals, hiring managers and executives. The Arizona Healthcare Survey covers over 175 management, clinical, professional, technical, and support positions, including those in: patient care services, dianostic laboratory, radiation oncology, rehabilitation, medical administration, pharmacy, housekeeping, general administration, human resources, information technoloy, food service, finance and more.Visit www.wagewatch.com or contact Max Lidster at WageWatch 888-330-9243 Ext. 209 to schedule a demonstration of the product.
Staffing Solutions - International
ADEX Medical Staffing LLC recruits qualified international nurses to immigrate to the United States and handles all phases of immigration and relocation insuring the nurse can legally work upon arrival in the US. ADEX clients have experienced an 80% nurse retention rate of the nurses accepted at their facilities. Visit www.adexmedical.com or contact Wayne Beemer, Chief Sales/Marketing Officer at 866-747-2339, wbeemer@adexmedicalstaffing.com for additional information, or contact John Koeneke at (602)445-4300 or jkoeneke@azhha.org
.
Staffing Solutions - International
DB Healthcare provides highly qualified and US licensed international registered nurses for long-term contracts to healthcare facilities - acute care and long term acute care hospitals. Visit www.dbhealthcare.com for more information. Contact Ryan Radzinski at (877) 225-5324.
Staffing Solutions - International
O'Grady Peyton International, the international division of AMN Healthcare, specializes in helping clients recruit highly qualified, licensed international nurses who are interested in relocating to America and becoming a member of your nursing staff. Visit www.ogradypeyton.com for more information. contact Information: Sinead Carbery at (912) 352-0684 or Sinead.Carbery@ogradypeyton.com
SkillSurvey
SkillSurvey is the leading provider of Web 2.0 reference assessment solutions that increase quality of hire and improve
recruiting efficiency. Using SkillSurvey, organizations improve the quantity and quality of information they collect
regarding a candidate’s past work performance, providing better information to recruiters and hiring managers as they
make decisions on new hires. SkillSurvey also significantly reduces time and money spent on reference checking. This
breakthrough, patent-pending approach to reference assessments is based on over 25 years of research in job
competency modeling. More information is available at www.skillsurvey.com.
Staffing Solutions - Permanent Physician Placement
Established in 1987, Merritt, Hawkins & Associates is the nation's leading physician search and consulting firm. Through offices in Dallas, Atlanta, Salt Lake City and Irvine, California that employ over 950 people, Merritt, Hawkins & Associates works in all 50 states recruiting physicians in all specialties, as well as select allied health care professionals.If you have any questions or need additional information, contact John Koeneke at 602-445-4300, ext. 4313 or email jkoeneke@azhha.org
Staffing Solutions - Temporary Physician Placement
Staff Care is the nation's leading locum tenens staffing firm, matching physicians in all specialties and CRNAs on a temporary basis with hospitals, medical groups, occupational medical clinics, individual practitioners, network, psychiatric facilities, government institutions and managed care entities. Staff Care is renowned for the superior level of service afforded to healthcare providers and medical facilities. Visit www.staffcare.com for more information. contact Information: Shawn Flanery at (469) 524-1682
Telecom Utility Services
AuditHead, LLC specializes in the recovery of errors and overcharges in utility and telecom bills including power, phone, data, cell phone and pager bills. Founded by former senior executives from the telecom, energy and technology sectors, the company has worked on hundreds of hospitals nationwide. Our industry experts also offer insider insight on competitive rates and what you "should" be paying. Our process is systems-driven and is fast, flexible and requires little effort on your part. We only get paid if we save you money. For additional information contact : John Taylor at (800) 709-0205 or visit www.audithead.com
Unemployment Compensation Control
Hospitals and health systems can help manage unemployment compensation costs with the aid of this program. A team of professionals from a nationally known company provides statistical data, court representation and claims expertise. Visit www.talx.com for more information. Contact infromation: Esther Kritz (702) 565-8053 or ekritz@talx.com
Workers' Compensation
Through this association-sponsored dividend program, hospitals and health systems insured for workers' compensation through the State Compensation Fund can earn additional dividends based on the experience of the group. For more information, contact Jim Haynes, vice president and chief financial officer, at 602-445-4300, ext. 4308 or e-mail jhaynes@azhha.org, or contact Ed Redmond (602) 631-2983 eredmond@scfaz.com visit www.scfaz.com

Peer Review - West Virginia Hospital Association Critical Access Hospital Network Peer Review
Rural communities need a safe learning environment for objective, retrospective and
prospective reviews of medical cases with a strong emphasis on confidentiality. The West Virginia Hospital Association Critical Access Hospital Network Peer Review Service is an effective and economical option for small rural and critical access hospitals to improve patient care by identifying opportunities to improve the process and delivery of patient care. The West Virginia Hospital Association Critical Access Hospital Network Peer Review Service provides just such an opportunity. To reduce costs, professionals or peers at participating hospitals perform external peer review. Through this service, we offer a true peer-to-peer rural, objective and confidential medical opinion, based on review of medical records. Peer physicians not only share opinions, but also personal learnings, current information and education related to the case reviewed. The West Virginia Hospital Association CAH Network believes creating a safe peer-to-peer learning network, with physicians supporting physicians, is beneficial to improve the safety and quality of patient care delivery. Please contact Dianna Iobst at 304-344-9744 or diobst@wvha.org for more information.