Continuous Service Readiness (CSR ) Program
Welcome to the Home Page of the Southwest Region CSR Program
Welcome to the Southwest Region Continuous Service Readiness ™ (CSR) program. CSR is a joint effort of the Arizona Hospital and Healthcare Association and the Joint Commission Resources (JCR), a subsidiary of the Joint Commission on Accreditation of Healthcare Organizations. The CSR program helps hospitals attain a level of continuous compliance with Joint Commission accreditation requirements.
The Southwest Region CSR program is available to hospitals in Arizona, New Mexico, Utah, Nevada, Colorado, and the VA hospitals in west Texas. If you would like to join the Southwest Region CSR program please contact LeAnn Swanson at the Arizona Hospital and Healthcare Association, 602-445-4344 or lswanson@azhha.org.
Created for both accredited and unaccredited organizations, the CSR provides help and guidance to organizations of all sizes through a membership based password and education programs. To find out more about what the program has to offer view the online brochure.
FAQs
Find a detailed list of frequently asked questions about CSR benefits and services, and learn more about your CSR program benefits.
News and Info
View a list of the latest updates and news relating to the CSR program. You may also view your available accruals and consulting hours.
Education Offerings
View the most recent list of upcoming events for the CSR program, PPT presentations from recent education programs, and a list of on-site presentations available at your organization.
Resources
For a list of survey readiness tools and documents from CSR and member hospitals, including links to outside websites.
Contacts
For more information on CSR contact the following CSR consultant or the Arizona Hospital and Healthcare Association (AzHHA):
Luana L. Haskell RN., MSN
Lead CSR Consultant
14953 W. Walking Stick Way
Surprise, AZ 85374
Phone 623-546-8720
Fax 623-546-8724
Email:lhaskell@jcrinc.com
Paula J. Tietjen RN, MSN, CPHQ
12088 Irish Mist NE
Albuquerque, NM 87122
Phone: 630-453-3911
Fax: 505-822-6356
Email:ptietjen@jcrinc.com
For more information on how to join the Southwest Arizona Region CSR program:
LeAnn Swanson
Vice President, Educational Services
Arizona Hospital and Healthcare Association
Phone: 602-445-4344
Fax: 602-445-4357
Email: lswanson@azhha.org
For information on upcoming education programs or to obtain your CSR login and password:
Gina Moon
Education Event Coordinator
Arizona Hospital and Healthcare Association
Phone: 602-445-4311
Fax: 602-445-4357
Email: gmoon@azhha.org